In May, 2004 Independent Home Health Care received a prestigious award as a "Quality Achiever" from the Virginia Association of Home Care at a conference held in Lynchburg, VA. They were presented this award for their participation in a VHQC (Virginia Health Quality Center) quality initiative and accomplishment of quality improvement goals. The criterion for being eligible to receive the "Quality Achiever" certification is:

1. Must already be a Quality Associate (Independent Home Health Care has participated from the beginning in a pilot program with VHQC and earned the Quality Associate status over 1 year ago.)

2. The rate of the selected outcome measure is statistically significant and in the top 5% of the national reference group. (What that means is that each home health agency is measured against a group of outcome assessments with a national reference. The outcome that Independent Home Health Care was working on exceeded that level and was maintained to earn the status of "Quality Achiever," placing Independent Home Health Care in the top 5% of the national reference group for that assessment)

3. The improved outcome rate is maintained for a minimum of 6 months.

The administration and staff of Independent Home Health Care are very pleased with this accomplishment, especially when they were one of only four agencies in the state of Virginia to receive this award. Working together and improving the standard is what has made Independent Home Health Care the successful company that it is today. Independent Home Health Care has a primary mission of providing the highest quality of home care possible to home health patients. They are dedicated to the provision of home care based on the patient's unique needs. Continuing to provide quality care and serving the communities in which they live and serve is the underlying goal of the Independent Home Health Care team. Serving the community for 17 years reflects their commitment to the provision of the highest standard of care, where "Caring Makes the Difference."

Independent Home Health Care has four office locations: Abingdon, Coeburn, Jonesville, Rosedale and serves the following 9 counties and the City of Norton: Buchanan, Dickenson, Lee, Russell, Scott, Smyth, Tazewell, Washington, and Wise.